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Heaters shutting off
#1
I know there was a lot of help in the old forums on this problem, but they are gone now. I've set up my tank, I've got about 7 " of water in it, and the heaters have shut of twice in two days.

Any suggestions?

Thanks,
Ronda
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#2
Ronda, On the old forum the term they used to describe the heaters shutting off was "phantom tripping". One possible remedy is to ensure that you don't have any other appliances turned on/sharing the same circuit. I have my tent outside in my backyard and it's plugged into a dedicated outlet that doesn't share with any other appliances. Touch would my heating pads have never tripped. Try seeing if/when you turn on another appliance if they trip. That's the best I can suggest. Best of luck. Charly
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#3
Hi everyone.

My heaters are always switching off, too. I think it might have something to do with the grounding probe.

Here is my experience:

Everything is set up, after a few hours at most, heaters switch off.

I can not get the heaters to switch on again as long as the grounding probe remains underwater.

So I need to get the grounding probe out of the water, then turn the heaters on, and then put it back on the water.

Then the heaters will work for a few hours, and then the GFCI will shut them down.

I have tried not plugging the grounding probe between the heater and the GFCI (the international version does not plugin to the wall), by using a computer AC power chord instead. That failed.

I am now trying to put the grounding probe in a different wall socket altogether.

If that doesn't work, should I try without grounding probe? What should I do? Help!

Wanting to float very much, but while I'm at work it shuts off and when I get home it's at 88 deg. F., which is not enough!

Take care,
Bruno
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#4
Just an update, I removed the grounding pole. Now the heaters only switch off every 8 hours or so, which is enough to keep the tank warm... if I'm always on top of things.

I would not recommend purchasing the tent to any friend, as long as this issue and the pump problems aren't fixed.
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#5
Brick 
I'm also having problems with the grounding probe. As soon as I dip it in the water the gfci shuts off and the heaters will shut off. So it does not even work for 1 second. I also don't know to do with it, I keep the probe outside of the tent and the problem is not there. I don't know if this is safe. If someone have good suggestions..... Confused
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#6
Just an update, I removed the grounding probe and this made the GFCI more stable; not shutting off as much anymore. Although this could be rather unsafe. I never go inside the tent with the filter/pump plugged in. Now I also bought a WeMo insight switch that I use to monitor the heater pads power consumption and it also alert me on my iPhone whenever the system is switched off. I can switch it back on when I am on the Go; So now I don't get home finding out that the temperature has dropped due to heater pads that have been switched off for hours or days. This works as a charm, although it is a temporary workaround. I also know now how much power the tent is consuming and how it impacts my monthly bills. I just purchased a special isolated poolcover to put water surface to minimize condensation and keep the heat inside. Hopefully this will give me additional savings on my electricity bill. Time will tell!
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#7
(04-16-2015, 08:29 PM)rondafitz Wrote: I know there was a lot of help in the old forums on this problem, but they are gone now. I've set up my tank, I've got about 7 " of water in it, and the heaters have shut of twice in two days.

Any suggestions?

Thanks,
Ronda

Hello Ronda,

If you could send us an email at info@zenfloatco.com I would be happy to provide you with support and solve your issue.

Thanks,

-Mason
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#9
as long as this issue and the pump problems aren't fixed.


goldenslot
GCLUB มือถือ
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